Pre-release operations

Support

ATOM support is currently best effort for beta use in the United States. Contact us about your edition, installation, account, or a build that needs attention. This is not a continuously staffed production service.

Pre-release draft · Final approval pending · Updated October 7, 2026

How to request support

Email Peppera091@gmail.com. If you received ATOM through a verified invitation or delivery channel, use that channel when available. If it is unavailable, stop using the affected feature and preserve the related local files and records.

When to stop using ATOM

Stop the affected operation if you suspect source code or credential exposure, data loss, a permission bypass, licensing tied to the wrong account, or a package whose checksum or provenance does not match. Do not delete evidence, edit ATOM databases, reinstall as a repair, or make undocumented changes to a private service.

What to include

Include the edition (Codex, Claude Code, or Code Puppy), plugin version, whether checksum and provenance checks passed, when the issue occurred, the operation name, its status and reason code, and a brief description of the effect. Do not send source, diffs, prompts, paths, raw logs, credentials, account or license identifiers, payment data, or diagnostic files.

Publisher

ATOM is currently published by Austin Peppers as an individual. This support page establishes a public contact, but it does not claim continuous staffing, a service level, production deployment, or OpenAI-directory approval.